Terms of sale
These terms cover what you buy from Kinetic and how you may use it. The seller is the person named in catalog.json, contactable at the email in catalog.json.
What you're buying
A section pack gives you streaming in your browser and a download of every video in that section, including videos added to the section later, for as long as your link works. A pass gives you the same for every section on the site, including sections added while the pass is running, and any practice games on the site, until the end date shown on the pass. You pay once and prices are in South African rand. A pass does not renew by itself.
How delivery works
Once your payment is confirmed, the page you land on asks for your email address, unlocks your videos, and we email you a personal link. Please check the address you enter. If the email doesn't arrive, use "Lost your link?" on the home page.
Personal use only
Your link and downloads are licensed to you for your own study. Please don't share the link, upload the videos anywhere, or sell or give copies to others. We may switch off a link that is being shared.
What the videos are, and aren't
They are a revision aid for Grade 12 Physical Sciences. They don't replace your teacher's notes, and we can't promise any particular mark. This is an independent resource, not affiliated with the IEB or any school.
Payment
Payments are processed by Yoco on its own secure page. We never see or store your card details.
Law
These terms are governed by the law of South Africa.
Refunds
We'll fix the problem or refund you if:
- you were charged but you couldn't get access, and we can't fix it;
- a video file is damaged or won't play on a normal device; or
- you received the wrong video.
Because you get the videos immediately and they can't be handed back, we don't refund a change of mind once access has been delivered. This doesn't limit any rights you have under South African consumer law.
To ask for help, email the email in catalog.json and include the time and amount of your payment.
Privacy
We follow South Africa's Protection of Personal Information Act (POPIA).
What we keep
The email address you give after paying and the details of your order (what you bought, when, and how much you paid). That's all. We don't ask for your card details.
Why
To deliver your videos, let you re-open them, help if something goes wrong, and keep our records. We don't sell your information or use it for advertising.
Who else handles it
Yoco (payments), Resend (sending emails) and Cloudflare (hosting the site and videos). They process data only to provide those services.
Your choices
You can ask to see or delete your information at any time by emailing the email in catalog.json. If you're under 18, please make sure a parent or guardian is happy for you to buy.